PRIVACY POLICY

One Soul Many Stories Pte. Ltd., is a company established in Singapore with the number 202026129C.

One Soul Many Stories is committed to take reasonable steps in order to protect your privacy online and manage your information responsibly and respectfully. The information below is intended to notify you of our online privacy practices, the type of information that may be collected and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control, and who to contact with questions or concerns.

This privacy notice applies to the website located at www.onesoulmanystories.com (the ‘website’) or via any other means of collection. This privacy notice does not apply to any other websites to which we may link to other companies who might be listed as third-party contacts or suppliers on this website. When linking to another website, you must review that website’s privacy notice as other websites may not treat information collected online in the same manner we do.

By using this website and / or by contacting us and providing any personal information, you consent to the collection and use of information by us in accordance with this privacy notice. If we decide to change our privacy notice, the information will be posted on this page.

Information Collection And Use

We collect personal information because it helps us deliver our products and services in the best way possible. Your personal information helps us communicate with you with regards to the latest pop up news, special offers and other information about which you might like to know. We may also use your personal information to prevent and detect fraud.

Personally identifiable information may include, but is not limited to your name, email address, shipping address,billing address, phone number.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We process online credit/debit card payments with STRIPE, a secure payment gateway. It adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. No payment information data is shared with us.

Log Data

Certain activities that you perform on our website may record information into server logs, such as if you enter a search term into a search box located on the site, the time and date of your visit, the time spent on those pages and other statistics. The server log may record the search term, or the link you clicked on to bring you to our website. The server log may also record information about your browser, such as your IP address and the cookies on your browser.

Communications

We may use your Personal Information to contact you with newsletters, surveys, marketing materials, special offers, sales and promotions.

Cookies

Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s session on the website. The website uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used to help track clicks as you go through the pages within our website.

We may also use cookies to collect information and obtain analytics about the use of our website. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.

Security

The security of your Personal Information is important to us, we believe in providing a safe and secure experience for all of our online visitors. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information, and to protect you against the criminal misuse of that information.

We use data encryption technology, such as Secure Sockets Layer (SSL) when transferring and receiving your sensitive personal information, such as credit card or financial account information. 

While we use the foregoing security measures to protect your information, please note that no data transmitted over the internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the website will not become publicly available. You can reduce these risks by using common sense security practices, and using up to date antivirus software.


Your choices about the information we collect:

If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us.

If you do not wish to receive emails about special offers, sales and promotions from us, please email us at team@onesoulmanystories.com


How we collect information?

  1. You Provide Us the Information directly: we collect information from you when you submit to us through our website (such as but not limited to ordering online, sending messages via the contact form or via email, participating to customer surveys, signing up for our newsletter, purchasing via our pop-up stores, Instagram, Facebook).

  2. We Collect Information Automatically: we automatically collect certain types of information when you visit our website. For instance, we automatically collect various types of technical information when you use our website as otherwise described in this privacy notice.

  3. We Collect Information from Other Sources: we may obtain information about you from outside sources. For example, we may obtain information from a third party such as credit information in order to prevent fraud.


Questions / Changes To This Privacy Policy

If you have any questions or concerns with respect to our privacy notice, you may contact us at team@onesoulmanystories.com


This Privacy Policy is effective as of June 12th, 2021 and will remain in effect except any changes are made in the future, which will be in effect immediately after being posted on this page.

We may elect to change or amend our Privacy Policy at any time. In such event, we will notify you either through email, or by placing a prominent notice on our website. we will post the notices in our Privacy Policy. If you are concerned about how your personal information is used, please visit our website periodically. Your use of the Service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.